We provide customers with the right hardware and infrastructure, implement our software for proactive monitoring and antivirus protection, and offer direct access to our dedicated technicians by phone or email.
With this service, you receive proactive monitoring and management of your IT. The service improves network and system performance and minimizes errors. Additionally, it reduces costs and provides faster support!
The IT infrastructure is now the backbone of many businesses where critical business applications must always be available. This involves standardization, easier control and prioritization of capacity, and using the right technology to deliver the right service to the desired location. All of this while reducing costs, improving quality, and maintaining a constant focus on the highest security.
Our service (Business Process Hosting And Surveillance Tool) brings a whole new dimension to the operation, maintenance, and monitoring of IT environments and contains all the tools needed to have full control over your IT environment. The service provides more stable operations and minimizes unnecessary downtime due to capacity issues through continuous monitoring.
Antivirus |
Essentials |
Professional |
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Antivirus / Antispam (central management / surveillance) | |||
Remote support | |||
Monitoring IT infrastructure (hardware / software) | |||
Reporting (operating status, performance, alarm…) | |||
Remote management (scripting, software distribution) | |||
Alarm | |||
Inventory IT infrastructure (hardware / software, warranty) | |||
Automation of measures for recurring incidents / errors | |||
Automated patch management (normally> 1 time / week) | |||
Microsoft / Windows software (security, critical, etc.) | |||
3-part software (eg Java, Flash, Chrome, Firefox…) | |||
Price per month | 49 kr | 79 kr | 142 kr |
Professional |
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Remote support | |
Monitoring IT infrastructure (hardware / software) | |
Reporting (operating status, performance, alarm…) | |
Remote management (scripting, software distribution) | |
Price per month | 79 kr |
Dedicated Server |
Server Security |
Server Security Pro |
Server Maintenance |
Server Maintenance Pro |
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Availability |
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Availability guarantee, 99% of monthly uptime | |||||
Customer login to server and solution | |||||
Provider login to server | |||||
SLA 1 | |||||
Monitoring and Alarm Management |
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Monitoring/alarm measures UPTIME/RDP/SSH | |||||
Standard monitoring (vCPU/RAM/DISK/+1 optional) | |||||
Monthly report status/alarms/incidents | |||||
Operation and Intrusion Security |
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Maintenance of any optional managed firewall | |||||
Automatic update of patch/virus protection | |||||
Monthly report automatic patch/virus protection | |||||
Manual review and follow-up of security | |||||
Ongoing security certification | |||||
Risk analysis and suggestions for improvements/actions | |||||
Monthly report analysis/improvement | |||||
Function, Performance, and Optimization |
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Status for UPTIME/RDP/SSH/vCPU/vRAM/DISK/optional | |||||
Control/analysis/evaluation of outcomes | |||||
Suggestions for actions/improvements/optimization | |||||
Monthly report | |||||
Price per month | Included | 950 kr | 1910 kr | 2870 kr | 3830 kr |